At Your Side Provides a Variety of Services

At Your Side provides volunteer medical advocates for individuals and their families.

The advocates:

• Strive to improve communication between the client and the healthcare team.
  
  
• Help increase the individual’s understanding of their medical issues.
  
  
• Help to lessen anxiety about medical issues.
  
  
• Improve continuity of care.
  
  
• Help individuals and their families to understand and navigate the healthcare environment.

In order to do so, volunteer advocates:

• Visit the client at home.
  
  
• Learn about the client’s medical history and current health status to help them discuss health concerns with their doctors.
  
  
• Help the client prepare a prioritized list of concerns for a medical appointment.
  
  
• Go with the client to their medical appointments.
  
  
• Talk to healthcare providers about the client’s health concerns, if the individual is unable to do so personally.
  
  
• Help the client to understand and follow their provider’s recommended medication and/or treatment plan.