Sharing Information with the Doctor

Stick to the point 

The average length of time a doctor spends with an individual is 15 minutes. It is important to be prepared to take advantage of that time. 

Let the individual give the doctor a brief description of the symptom, when it started, how often it happens, and if it is getting worse or better.

Ask questions 

Pick three or four questions or concerns that the client most wants to talk about with the doctor. The client can tell the provider at the beginning of the appointment, and then discuss each issue.  If there is time, the client can then go on to other less important questions.

There is no such thing as a dumb question.  Asking questions is the key to getting what you want from the visit.  If you don’t ask questions, the doctor may think that he client understands the diagnosis, or why they are being sent for a test. Frequently ask the client if they understand what the doctor is saying.  Reiterate what you think the doctor means in your own words, and end by asking the doctor, “Is this correct?”

Share your point of view

The doctor needs to know what is working and what is not; it is important for the client to say it.  If you sense the client feels rushed, worried, or uncomfortable, encourage them to say so in a positive way. You could also express any concerns you may have about the client’s understanding.

For example
 
“I know you have many patients to see, but I think Mrs. Jones would like to discuss this a little more.”  If necessary, you can suggest the client can return for another appointment, or you can request to speak with a nurse practitioner.