Plan to update the doctor

Let the doctor know what has happened since the client’s last visit. If the individual has been in the emergency room, tell the doctor right away. Include any information about appointments or testing with other providers to be certain that it is noted, and information has been received.  Also, tell the doctor about any recent changes in medications taken, or the effect it has had on the client. 

Also, let the doctor know about any major medication changes or stresses in the client’s life. 

For example

A client’s spouse or sister just passed away; or the client had to move in with their son or daughter.

Take notes

Bring along a notebook and pen to write down the main points of the visit and any answers to your client’s questions.   

Ask for clarification if you do not understand any key point, such as a particular test the doctor wants to perform.

Whenever possible, have the doctor provide written instructions and advice.  Ask if they have any brochures about the specific health condition or treatments.

Talk to other members of the health care team

Other professionals, including nurses, physician assistants, pharmacists, and occupational or physical therapists can be a useful resource for information.  They may also be able to spend more time with the client than the doctor.

Medical Tests

If the doctor has ordered blood tests, x-rays, or other procedures which you may or may not understand, ask the doctor to explain it.  Ask your client if they understand.  This will give the doctor an opportunity to explain in more detail.

Examples of some questions to ask:

• Why is it important and what will it cost?

• What does the client need to do to prepare for this test?  For example, do they need to have an empty stomach or give a urine sample? 

• How will the client be notified of the results of the test, and how long will they take to come in?  If possible, get something to read about the test.